Terms of Service
Last updated: October 22, 2026
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Operator and Scope
TidyNest is owned and operated by Wuxi Wan Zhao Fang Cheng Technology Co., Ltd. References to “TidyNest,” “we,” “us,” or “our” mean this company.
These Terms govern use of our website and related services. Purchases are also governed by our Terms of Purchase, Shipping Policy, and Return Policy. Our Privacy Policy explains our handling of personal information.
By using the website, you agree to these Terms to the extent an agreement is formed under applicable law. If you do not agree, please stop using the website.
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Eligibility and Account Information
To place an order, you must be at least 18 and have reached the age of legal capacity to enter a binding contract where you live. You must provide accurate order and contact information and be authorized to use the selected payment method.
If you create an account, protect your login details and notify us of suspected unauthorized access. We will not ask for your account password by email.
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Acceptable Use
You may use the website for lawful browsing, shopping, and communication. You must not introduce malicious software, attempt unauthorized access, interfere with security or normal operation, impersonate another person, submit fraudulent orders, or unlawfully obtain another person's information.
We may restrict access reasonably necessary to address fraud, security threats, unlawful conduct, or a material breach of these Terms. Such action does not remove valid refund rights or obligations relating to an existing order.
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Website Content and Intellectual Property
Website text, branding, photographs, designs, and software are owned by us or used with authorization. You may use the website for personal shopping. Commercial reproduction or redistribution requires permission from the relevant rights holder, except where allowed by law.
If you believe content infringes your rights, email service@rosavire.com with the relevant page, a description of your rights, and your contact information so we can investigate.
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Reviews and Other Submissions
You retain ownership of content you submit. You grant us a nonexclusive, royalty-free permission to host, display, reproduce, and format that content as reasonably needed to operate the store and display the submission. Additional uses requiring separate consent will be handled accordingly.
Submissions must be truthful and must not unlawfully disclose personal information or infringe others' rights. We do not prohibit honest negative reviews or condition customer remedies on removing them. We may moderate unlawful content, spam, or irrelevant material.
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Product Information and Errors
We aim to describe products, prices, and availability accurately. Screen settings can affect displayed colors, but this does not excuse a material difference between the product and its description.
If a material error affects an order, we will contact you to explain the correction and available options. We will not increase an accepted order's price or make a material substitution without your agreement. If the order cannot be fulfilled, we will refund the affected payment.
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External Services and Website Availability
The website can include links or services provided by independent businesses, including payment providers. Their services are subject to their own terms and privacy notices. Our use of a provider does not remove obligations we owe you as the seller.
Maintenance, technical problems, or events outside reasonable control can interrupt website access. We will take reasonable steps to restore service. An interruption does not remove valid order, delivery, return, or refund rights.
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Communications and Privacy
We use the contact details you provide to communicate about orders, support requests, and necessary service notices. Marketing communications are handled separately under our Privacy Policy and applicable law. Using the website does not replace consent where specific consent is legally required.
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Consumer Rights and Disputes
Nothing in these Terms excludes mandatory consumer protections, applicable product warranties, or liability that cannot lawfully be excluded. We do not transfer all transit risk to you when a package is handed to a carrier.
If a dispute arises, contact us with your order number and the outcome you seek. We will review the issue in good faith. This process does not prevent you from exercising rights before a competent court, payment provider, or public authority. Applicable law determines the rights and remedies available.
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Updates and Severability
We may update these Terms for future use of the website. The revised date appears above, and additional notice will be provided where required. An update does not retroactively reduce rights attached to an existing order without a lawful basis and any required agreement.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. The Terms of Purchase govern purchase-specific matters, while the Shipping Policy and Return Policy provide the detailed delivery and after-sales procedures. Mandatory legal rights take precedence in all cases.
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Contact
Brand: TidyNest
Legal company name: Wuxi Wan Zhao Fang Cheng Technology Co., Ltd.
Business address: Unit 10-1503, Shenzhen-Hong Kong Metropolis Plaza, 299 Fangcheng Avenue, Xinwu District, Wuxi City, Jiangsu Province, China
Email: service@rosavire.com
Telephone: 0510-85282111
International dialing: +86-510-85282111